Back to Home
Legal Protocols

Privacy Policy

Effective Date: 4 March 2025

01 Introduction

MechHub ("Platform"), operated by Synchubb Innovations Pvt Ltd ("Company", "we", "us"), is committed to protecting the privacy of every user who interacts with our platform at www.mechhub.in. This Privacy Policy explains what information we collect, how we use it, how we store and protect it, and what rights you have regarding your data.

By using the Platform, you consent to the practices described in this policy. If you do not agree, please discontinue use of the Platform.

02 Information Collection

2.1 Information You Provide

  • Account Registration: Name, email address, phone number, company name, GST number (if applicable), and shipping address.

  • RFQ Submissions: Part descriptions, CAD files (STEP, DXF, DWG, STL), drawings, material specifications, quantity, and delivery requirements.

  • Payment Information: Processed via Razorpay. We do not store financial details on our servers. Razorpay's encryption protocols apply.

2.2 Information Collected Automatically

  • Usage & Device Data: Pages visited, interaction patterns, device type, and encrypted IP address for security auditing.

  • Cookies: Essential session management and anonymized Google Analytics to optimize platform performance.

2.3 Google User Data

If you choose to sign in via Google OAuth, MechHub requests access to your Google account primary email and public profile information. We use this data exclusively for:

  • Identifying you as a unique user and creating your personalized MechHub workspace.

  • Securely managing your CAD files, manufacturing orders, and communication with MechMasters.

MechHub does not use your Google data for any purpose other than providing and improving the platform's core manufacturing services.

03 Strategic Data Usage

  • RFQ processing & partner matching
  • DFM check & algorithm optimization
  • Institutional order status updates
  • Secure payment gateway integration
  • Compliance with regulatory filings
  • Continuous platform UI/UX improvements

04 Verified Data Governance

Zero-Sale Policy

We do not sell, trade, or rent your personal data to non-manufacturing third parties. Data is strictly shared with assigned MechMasters for production requirements.

Data is stored on Google Cloud Infrastructure with institutional-grade encryption (AES-256) at rest and in transit.

Legal Contact Support

Entity Oversight

Synchubb Innovations Pvt Ltd

VIT Vellore, Tamil Nadu, India

Resolution Email

outreach@mechhub.in

+91 9117203884